##  Consistent, reliable, rewarding: Why Delta is the preferred choice for travelers 



Delta is consistently recognized for excellence in customer experience, operational performance and workplace culture.



Staff Writer

Wed, 03/26/2025 - 17:00

Nearly 200 million travelers choose Delta to fly them to as many as 275 destinations in 50 countries, with up to 4,000 daily departures. Here's why.

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### THE MOST ON TIME NORTH AMERICAN AIRLINE

 

 

[Awards &amp; Recognition](/category/awards-recognition)

 [Cirium names Delta most on-time North American airline, Platinum Award winner](/cirium-names-delta-most-time-north-american-airline-platinum-award-winner)



Delta has once again earned the Platinum Award for operational excellence from aviation analytics firm Cirium by delivering the best on-time performance among airlines in North America in 2024.



 

 



 

 

[Awards &amp; Recognition](/category/awards-recognition)

 [Wall Street Journal names Delta ‘Top U.S. Airline’ for the fourth consecutive year](/wall-street-journal-names-delta-top-us-airline-fourth-consecutive-year)



The Wall Street Journal noted that Delta stood out in nearly every category it measures for its annual scorecard.



 

 



### THE TOP AIRLINE FOR BUSINESS TRAVELERS

 

 

[Customer Experience](/category/customer-experience)

 [A century of innovation: Delta unveils cutting-edge corporate travel enhancements](/century-innovation-delta-unveils-cutting-edge-corporate-travel-enhancements)



Fueled by customer feedback, Delta Business introduced three significant innovations that promise to deliver more value to corporate and agency partners.



 

 



 

 

[Customer Experience](/category/customer-experience)

 [Delta Business Traveler debuts with tailored offers for every kind of business flier](/delta-business-traveler-debuts-tailored-offers-every-kind-business-flier)



Delta is the first U.S. airline to provide a dedicated program for all business travelers — regardless of their company’s size or relationship with Delta.



 

 



 

 

[Awards &amp; Recognition](/category/awards-recognition)

 [Delta named No. 1 for business travelers for 14th consecutive year](/delta-named-no-1-business-travelers-14th-consecutive-year)



The annual Business Travel News survey asks corporate travel professionals to rank airlines on a variety of attributes, including network—both partnerships and frequencies—customer service and communication, distribution, products and services.



 

 



### PERSONALIZED AND PREMIUM EXPERIENCES

 

 

[SkyMiles](/category/skymiles)

 [Discover more reasons to love being a SkyMiles Member ahead of your next big trip](/discover-more-reasons-love-being-skymiles-member-ahead-your-next-big-trip)



There are more ways than ever to start enjoying immediate benefits for being a Delta SkyMiles® Member, and more opportunities to unlock Delta’s coveted Medallion® Status.



 

 



 

 

[On Board](/category/board)

 [Two years of fast, free Wi-Fi: New experiences with DraftKings, YouTube, more access coming this year](/two-years-fast-free-wi-fi-new-experiences-draftkings-youtube-more-access-coming-year)



The majority of Delta’s 200M+ yearly customers have access to fast, free Wi-Fi today. With exclusive linkups with YouTube, DraftKings and more on the way, SkyMiles Members have much to look forward to onboard in 2025.



 

 



 

 

[On Board](/category/board)

 [Culinary takeoff: Delta brings new wine selections and chef-designed meals onboard ](/culinary-takeoff-delta-brings-new-wine-selections-and-chef-designed-meals-onboard)



Just in time for the holidays, Delta is refreshing its one-of-a-kind seasonal wine program and adding new delicious snacks and meals designed in partnership with award-winning chefs.



 

 



 

 

[SkyMiles](/category/skymiles)

 [Delta’s 2025 Medallion Year is here—show off your status with new bag tags ](/deltas-2025-medallion-year-here-show-your-status-new-bag-tags)



The 2025 Medallion Year kicked off Feb. 1, 2025 and runs through Jan. 31, 2026 – bringing with it opportunities for SkyMiles Medallion Members to maximize their Status. From customizable new bag tags to exclusive rewards and experiences, Delta’s loyalty program continues to deliver value to Members.



 

 



 

 

[SkyMiles](/category/skymiles)

 [Unlock more once-in-a-lifetimes: Delta launches re-imagined SkyMiles Experiences](/unlock-more-once-lifetimes-delta-launches-re-imagined-skymiles-experiences)



Launching on Nov. 18, Delta’s even-better SkyMiles Experiences platform is curated with SkyMiles Members in mind – giving them more ways to use their miles and access to unforgettable experiences beyond travel.



 

 



### NO ONE BETTER CONNECTS THE WORLD

 

 

[Routes &amp; Destinations](/category/routes-destinations)

 [Delta boosts Summer 2025 schedule with return of seven U.S. and Latin leisure routes](/delta-boosts-summer-2025-schedule-return-seven-us-and-latin-leisure-routes)



These flights will connect key hubs in Atlanta (ATL), Detroit (DTW) and Minneapolis-St. Paul (MSP) to popular summer destinations such as Bangor, Punta Cana, Bozeman and more.



 

 



 

 

[Routes &amp; Destinations](/category/routes-destinations)

 [Summer in Sicily: Delta’s record 2025 trans-Atlantic expansion in Italy and beyond ](/summer-sicily-deltas-record-2025-trans-atlantic-expansion-italy-and-beyond)



Delta to fly its largest-ever trans-Atlantic summer schedule, with new routes to Catania, Sicily; Naples, Rome, Milan, Barcelona, Dublin, Brussels and more



 

 



 

 

[Routes &amp; Destinations](/category/routes-destinations)

 [Delta goes bigger in Texas: Five new nonstops from Austin to business and leisure hotspots](/delta-goes-bigger-texas-five-new-nonstops-austin-business-and-leisure-hotspots)



Delta is continuing to position itself as the airline of choice for customers traveling to and from Austin with the introduction of five new routes from the Texas capital.



 

 





[Customer Experience](/category/customer-experience)

Tags

[Customer Experience](/tags/customer-experience)

[Business travel](/tags/business-travel)

[Routes](/tags/routes)

[SkyMiles](/tags/skymiles)