Airport experience

Fly smarter: Faster bag drop, security and connections

Delta is delivering a seamless travel experience — on the ground and in the air—through industry-leading government partnerships and cutting-edge technology.

Aug 13, 2025

Airport experience, Technology, Customer Experience

Media Kit

TSA PreCheck Touchless ID

Delta expands TSA PreCheck Touchless ID program to LAX, LGA and JFK for touchless airport experience

TSA PreCheck® Touchless ID Delta’s time-saving, industry-first technology that allows customers to check bags and move through security without showing a physical government ID, is growing its presence with expansion to three major hubs.

Dec 12, 2023

Customer Experience, Technology, Airport experience, Los Angeles International Airport (LAX), LaGuardia Airport (LGA), John F. Kennedy International Airport (JFK)

Delta Sky Club shines in airline’s new O’Hare home

The spacious terminal comes equipped with modernized digital tools to expedite the check-in process and boasts a dazzling new 22,000-plus-square-foot Delta Sky Club—more premium space for customers to relax and recharge before flights.

Oct 11, 2022

Delta Sky Clubs, Airport experience, Claude Roussel, Ranjan Goswami

Customer at DTW looking at the new PARALLEL REALITY experience screen

PARALLEL REALITY™ unlocks simpler, personalized airport experience for Detroit customers

Customers departing from Detroit Metropolitan Airport can now access PARALLEL REALITY™ technology, a must-be-seen-to-be-believed experience that demonstrates Delta’s spirit of innovation and commitment to customers.

Jun 29, 2022